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Welcome Direct Dial is an all-round contact centre in Utrecht, The Netherlands, with one single clear mission: to make your call centre and marketing
efforts as successful as possible. Of course we supply you with the customary ingredients, such as an extensive service package, up-to-date facilities and a professional staff. We owe our good results to our very efficient, tailor-made working method.
The activities we carry out for you are treated with the utmost professional attention, while your organisation can concentrate on the work it excels in. Most important in our work is our awareness that we represent your organisation. We approach and treat all contacts with the respect and devotion your company|'s policy demands. This non-aggressive method of approaching your clients makes them appreciate your company and yields a good quality of response to your campaign.
In 2003 Direct Dial was rewarded a 9 by an independent jury for the
quality of her telephone calls. The direct proof of the excellence of our working method shows in our results in the Plantronics Telesales Team Contest: we won the Gold Trophy in 2001, the Silver Trophy in 2002, the Gold Trophy in 2003, the Silver Trophey 2004, the Gold Trophy in 2005 and the Golden Trophy once more in 2006! Furthermore Direct Dial won the National Call Center Award 2006 Gold!
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